Customer Service

For individual advice, a competent team of experts is at your service.

The first step is a phone consultation to define the source of error and to avoid machine downtime or restart your machine immediately. The next step is an ASAP service appointment, if required.

Fast help is guaranteed due to serveral KUNZMANN service locations throughout Germany.
Especially for service support or updates, KUNZMANN offers a mobile Remote Service to conveniently access your machine via cell network. Find out more about .
We act in your best interest. Efficiency and cost reduction are our main priority.


You need to exchange a machine sparepart? A component is actually broken? Please contact us for an expert advice. In general, we can deliver any sparepart from stock until the next day.
Our goal: Minimum loss of production due to short-term sparepart delivery.
In order to address your request immediately, the following information is obligatory:
Your name, machine type and number, sparepart number (if applicable)

KUNZMANN Service Hotline:
Mechanics: +49 (0) 7232 3674-6250
Electrics: +49 (0) 7232 3674-6260

KUNZMANN Service Fax: +49 (0) 7232 3674-6290

Our service hours:
Mon. to Fri. from 7 am to 6 pm
Sat. from 8 am to 12 pm